POLICY AND IMPORTANT INFORMATION

If you have any queries please email:

katy@elizabethbears.co.uk or use the contact form in the contact section.

Return/Refund Policy

If you are not happy with your purchase please contact me within 14 days (beggining on the day after you have received your purchase) You then have 14 days to return the item.

HOW TO RETURN:

You can send  a message by using  the contact form on the website  or email:

katy@elizabethbears.co.uk

The item you wish to return will need to be sent back in the original packaging. The item will have to be returned with all tags and information card and any accessories included. 

You are responsible for shipping cost. 

You will not be refunded if your purchase goes missing and has failed to be returned. 

Product Safety

Elizabeth Bears are collector items only. They are not toys.

Not suitable for under 14years of age.

Keep out of reach of children.

 

Privacy

Your privacy matters.                                 Your personal information will not be shared and you will never receive spam mail.

 

Copyright 

(C) Elizabeth Bears 2014

All rights reserved

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